What is CMMC's return/exchange and after-sales policy?

2026/1/19 11:23:36
Referring to the conventional after-sales rules of the industry and the brand's quality assurance system, there are clear guidelines for after-sales handling.
  • Quality problems: If the buttons have non-human-induced quality issues such as cracking or fading, consumers can contact the supplier for return or exchange with the purchase voucher, and the round-trip freight is usually borne by the supplier.
  • Non-quality problems: For return or exchange due to subjective reasons such as color and style, the products must be unused with intact packaging, and the round-trip freight shall be borne by the consumer.
  • Guarantee basis: With multiple international quality certifications, the brand has strict product quality control, so the probability of quality problems is relatively low.
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